I will dedicate this tutorial to the people who had lost their “web guy” by any reason.
Statements like: “The guy who cared for the site is not longer with the company”, “My tech guy passed away” (this may sound like cynicism, but behind it often stands:” I didn’t pay last time and my web designer left me...”), etc. - are really often when the owner of the site and the designer is different person.
Take the above as a joke usually spread within Tech Support. I do not mean to insults anyone, but even I will help you with the resolution of one really annoying problem " osCommerce lost password.
With the next few steps we will do osCommerce password reset using PHPMyAdmin.
There is no qualitative hosting without PHPMyadmin installed , so I presume you have such one and you can access the osCommerce database using it.
So, open you PHPMyAdmin(PMA) and locate the osCommerce database. I am afraid that if you are having many databases with no recognizable names it will be rather tough, but you may compare it with the next screenshot:





